Privacy Policy

Introduction

Brentwood Epoxy Flooring & Concrete Polishing ("we," "us," or "our") operates the website at brentwoodepoxyflooringandconcretepolishing.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and what your rights are.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use the site.

Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our site, we collect the information you submit - typically your name, phone number, email address, service address, and a description of your project. We only collect what you choose to give us.

Information Collected Automatically

When you visit our site, standard web server logs and analytics tools may automatically record information such as your IP address, browser type, referring URL, pages visited, and time spent on the site. This information is used in aggregate to understand how visitors use our site and is not linked to any individual identity.

Cookies

Our website may use cookies - small text files stored on your device - to support basic site functionality and analytics. You can configure your browser to refuse cookies or alert you when cookies are being sent. Refusing cookies may affect some features of the site.

How We Use Your Information

We use the information you provide to:

• Respond to your estimate requests and inquiries.
• Schedule site visits and consultations.
• Communicate with you about your project before, during, and after the work.
• Improve our website and service offerings based on usage patterns.

We do not use your information for automated marketing campaigns or targeted advertising. We will not contact you for purposes unrelated to your inquiry without your permission.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances:

• Service providers: We may share information with vendors who help us operate our website or communicate with customers (such as form providers or email platforms), solely for those purposes.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: If our business is acquired or merged, customer information may be transferred as part of that transaction.

Data Retention

We retain contact and inquiry information for as long as is reasonably necessary to fulfill the purpose for which it was collected - typically the duration of your project and any reasonable follow-up period. We do not keep information longer than needed and take reasonable steps to delete or de-identify data that is no longer in use.

Your Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) to request access to the personal information we hold about you, request deletion of that information, and opt out of any sale of your information (we do not sell personal information). To exercise these rights, contact us using the information below.

Regardless of where you live, you may contact us at any time to ask what information we have on file for you, to correct inaccurate information, or to request that we delete your information.

Third-Party Links

Our website may contain links to other sites we do not control. This Privacy Policy applies only to our site. We are not responsible for the privacy practices of any third-party websites you visit through links on our pages.

Children Under 13

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through our site, please contact us and we will delete it.

Security

We take reasonable technical and organizational measures to protect the information you share with us. However, no transmission over the internet and no storage system is completely secure. We cannot guarantee absolute security, and you submit information at your own risk.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after a change constitutes acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: